FAQ's

How do I book a table?

Book online through SevenRooms: click Book now in the main menu.

Do I need to book?

We always advise booking, as it can be very busy at weekends. We do keep some tables for walk-ins, and seats at the bar where you can dine.

Do you accept walk-ins?

Yes, we will always try to accommodate walk-ins, but we strongly advise booking for special occasions or groups over 4.

Can you accommodate children?

Of course! We welcome families. If you need a high chair, please add the children to your seating numbers when booking and request a high chair in the notes. We don't have space for prams in the dining room, but we can store them downstairs while you eat.

Do you have baby changing facilities?

We have one small toilet for diners, which unfortunately can't safely provide changing facilities.

Do you have disabled toilets?

Unfortunately the building has one toilet, which is not set up for disabled access.

Do you allow dogs?

We welcome guide dogs and assistance dogs. As the dining space is limited we can't accommodate other dogs inside, but dogs are welcome at our outside benches. The outside seating is not bookable.

Is there parking?

There is paid parking in the multi-storey on Tavistock Place, a one-minute walk from the restaurant.

Do you have a vegan or vegetarian menu?

We do! Every burger can be made with a plant patty, and there's a full meat-free menu in the restaurant and online. Your server can talk you through all the vegetarian and vegan options.

Do you cater for gluten free?

We have gluten-free buns in the restaurant. We can't offer these on Deliveroo because of potential cross-contamination once the order leaves us. Ask your server and we can talk through which sides are gluten free.

What if I have an allergy? Can I still dine with you?

Yes, of course. We take allergies very seriously, whatever the allergy. If you have any questions or concerns, get in touch and we'll do our best to accommodate you, and we can share allergen sheets ahead of your meal. We'll always be honest about our processes and tell you if there's something we can't 100% guarantee, so you can make the right call.

Can I order over the phone for collection?

No, we take all click & collect orders through our online ordering system. Orders are usually ready within 20–30 minutes and we'll text you when yours is ready, so double-check your number is correct.

Can I come in and order takeaway?

Yes, of course. We'll check the wait time with the kitchen before taking your order. Expect longer waits at peak times, 6:30–8:30pm.

How can I order takeaway on site?

Scan the QR code in the restaurant to order through our website. When your order is ready, we'll call you to collect it.

Where do I pick up my click & collect?

Your order confirmation gives the address of our back door. Come through and ask at the kitchen pass or a server, and they'll find your order.

Do you deliver?

We deliver through Deliveroo, but it's turned off at peak times because we handle a lot of orders through the platform. Our best advice is to order early, keep an eye on the app and order when you see us live!

What if I have a problem with my Deliveroo order?

Unfortunately we can't control what happens to your food once it leaves the restaurant. If your food is cold, doesn't arrive or has a bag missing, please contact Deliveroo directly on 020 3699 9977.

Do you have meat-free options?

Yes, we have a full meat-free menu to view in the restaurant or order online.

Policies

  • Think 25! You may be asked for ID at your table if you look under 25.
  • We are unable to seat children at the bar.
  • Tables of 1–2 have the table for 1 hour, 3–4 for 1.5 hours and 6–8 for 2 hours.
  • We can't take bookings of more than 8 people due to the small size of the restaurant, and we can't split groups across tables.
  • Bookings of 4+ people have a cancellation policy: £5 per head if you don't show or cancel within 48 hours of your booking.
  • We have a zero-tolerance policy on aggressive, sexist or rude behaviour towards our staff. Everyone here works very hard and deserves kindness and respect.

Find us

Zephyr Burgers
8 Drake Circus
North Hill
Plymouth
PL4 8AQ
  • Tue–Fri: 4:30pm–9:00pm
  • Sat: 12pm–9:00pm
  • Sun: 4–8pm (Deliveroo & online only)
  • Mon: 4:30–9pm (Deliveroo & online only)

Get directions · Paid parking at the Tavistock Place multi-storey, a minute's walk away.

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Fancy something different? Our sister restaurant NORA'S serves charcoal-grilled meats, Sunday roasts and natural wine just up the road on North Hill.